Privacy policy

 

LAST UPDATED: SEPTEMBER 2, 2025

Morphos Studio operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "services"). Morphos Studio is powered by Shopify, which enables us to provide the services to you.

This privacy policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the services or otherwise communicate with us. If there is a conflict between our terms of service and this privacy policy, this privacy policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this privacy policy carefully. By using and accessing any of the services, you acknowledge that you have read this privacy policy and understand the collection, use, and disclosure of your information as described in this privacy policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the services, where you live, and as permitted or required by applicable law:

  • Contact details (name, address, billing/shipping address, phone number, email).
  • Financial information (payment card details, account numbers, transaction details).
  • Account information (username, password, preferences, settings).
  • Transaction information (items viewed, added to cart, wishlist, purchased, returned).
  • Communications with us (e.g., customer support).
  • Device information (IP address, browser, device type).
  • Usage information (how and when you interact with the services).

PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:

  • Directly from you (account creation, purchases, communications).
  • Automatically through the services (cookies, device data).
  • From our service providers (e.g., payments, shipping).
  • From partners or other third parties.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us or which of the services you use, we may use personal information for the following purposes:

  • Provide, tailor, and improve the services: to process payments, fulfill orders, manage accounts, handle returns, arrange shipping, and customize your experience.
  • Marketing and advertising: to send promotional communications and show targeted ads based on your activity.
  • Security and fraud prevention: to authenticate accounts, detect fraud, and ensure safe transactions.
  • Communicating with you: for customer support and service updates.
  • Legal reasons: to comply with laws, respond to legal requests, or enforce policies.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information in the following cases:

  • With Shopify, vendors, and service providers (e.g., IT, payments, shipping).
  • With business and marketing partners (e.g., personalized ads).
  • When you consent or direct us to share (e.g., social media integrations).
  • With affiliates or within our corporate group.
  • In connection with business transactions (e.g., mergers, bankruptcy).
  • To comply with legal obligations or enforce our terms.

RELATIONSHIP WITH SHOPIFY

The services are hosted by Shopify, which collects and processes data about your use of the services to provide and improve them. Shopify may use this information, along with data from other merchants, to power enhanced features.

In these cases, Shopify is the data controller. To learn more about how Shopify uses your data, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

THIRD-PARTY WEBSITES AND LINKS

The services may link to third-party websites or platforms. We are not responsible for the privacy, security, or accuracy of such sites. Please review their policies before engaging.

Information you share on public or third-party platforms (e.g., social media) may be visible to others and outside our control.

CHILDREN’S DATA

The services are not intended for children. We do not knowingly collect data from children under the age of majority in your jurisdiction.

If you are a parent/guardian and believe your child provided data, contact us to request deletion. We do not knowingly “share” or “sell” data of individuals under 16.

SECURITY AND RETENTION OF YOUR INFORMATION

No security system is 100% secure. Do not use unsecure channels to send sensitive data.

Retention depends on purpose: we keep data only as long as necessary to provide services, maintain your account, comply with legal obligations, resolve disputes, or enforce agreements.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have rights such as:

  • Access / Know – request details of the personal information we hold.
  • Delete – request deletion of your personal information.
  • Correct – request correction of inaccurate data.
  • Portability – request a copy or transfer of your data.
  • Manage communications – opt out of promotional emails.

If you are in the UK or EEA, you may also have rights to:

  • Object to processing or request restrictions.
  • Withdraw consent where processing is based on consent.

You may exercise rights via the services or by contacting us. Shopify-related rights can be exercised via Shopify Privacy Portal.

We may need to verify your identity before fulfilling requests. You may appoint an authorized agent to act on your behalf with proof of authorization.

COMPLAINTS

If you have complaints, contact us using the details below. Depending on your location, you may also escalate to your local data protection authority (see list for the EEA).

INTERNATIONAL TRANSFERS

We may transfer, store, and process your data outside your country. If transferring from the UK/EEA, we rely on recognized safeguards like Standard Contractual Clauses (SCCs) or other approved mechanisms, unless to a country deemed “adequate.”

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time. Changes will be posted here, the “last updated” date will be revised, and notice provided as required by law.

CONTACT

For questions about this privacy policy or to exercise your rights, contact us:

Morphos Studio Srl
info@morphos-studio.com
Via Sant’Andrea 52, Abbadia San Salvatore (Si), 53021, Italy

For data protection purposes, we are the data controller of your personal information.